1. Who are we?

DT Diamonds

Website: dt-diamonds.com Email: info@dt-diamonds.com Address: Plaza 29,  3012 CW Rotterdam (NL) Chamber of Commerce number: 24333149

2. What personal data do we collect?

When you use our website, contact us or make a reservation, we may collect the following personal data:

• First and last name
• Email address
• Telephone number
• Any information you provide in a contact or reservation form

We do not collect sensitive personal data (such as BSN, medical or financial data), unless it is necessary and you have given your explicit consent.

3. Why do we collect this data?

We use your data solely for the following purposes:

• To process your contact request or reservation
• To provide you with a response
• To deliver any services you contact us about

We do not sell your data to third parties and only share it when legally required or when necessary for the performance of a contract.

4. How long do we retain your data?

We do not retain your personal data longer than necessary for the purpose for which it was collected. In general, we use the following retention periods:

• Contact or reservation details: up to 12 months after the last interaction
• Invoice or payment data (if applicable): 7 years, in accordance with tax legislation

5. Who do we share your data with?

We only share your data with third parties when strictly necessary, for example:

• Our hosting provider (for website functionality)
• Email service providers (for processing contact forms)

We have signed data processing agreements with these parties to ensure the safety of your data.

6. Your rights

Under the GDPR, you have the following rights:

• Right of access to your data
• Right to rectification
• Right to erasure (right to be forgotten)
• Right to restriction of processing
• Right to data portability
• Right to object to processing

Would you like to exercise one of these rights? Please send an email to info@dt-diamonds.com. We will respond to your request within 30 days.

7. Cookies

DT Diamonds only uses functional and analytical cookies that do not infringe on your privacy. No cookies are placed for marketing purposes without your consent. Please see our cookie policy (if applicable) for more information.

8. Security

We take appropriate technical and organisational measures to protect your data from loss or unlawful processing. For example, we use a secure SSL connection and keep our systems up to date.

9. Complaints

If you have a complaint about how we handle your data, please contact us via info@dt-diamonds.com. You also have the right to lodge a complaint with the Dutch Data Protection Authority via www.autoriteitpersoonsgegevens.nl.

10. Changes to this privacy policy

We reserve the right to amend this privacy policy. Changes will be published on this page. This version was last updated on 2 July 2025.